Meet the industry leaders, innovators, and advocates who will share their expertise and insights to advance emergency medical services.
Vice President Mobile Medicine and Patient Logistics
Aaron Dix is the Vice President of Mobile Medicine & Patient Logistics at Prisma Health, with a strong background in healthcare administration and EMS leadership. He has held several leadership roles within Prisma Health, including Vice President and Executive Director of EMS & Patient Flow Operations, where he focused on improving emergency services and patient logistics.
Previously, Aaron directed simulation training at the Greenville Healthcare Simulation Center and served as a Fire Commissioner for Clear Spring Fire Rescue. His early career includes roles as a paramedic, training coordinator, and supervisor with AMR and Greenville County.
He holds an MBA from the Florida Institute of Technology, a BA from the University of Hartford, and is certified as a Community Paramedic by the International Board of Specialty Certifications.
Administrative Director
Heather began her healthcare career in 2004, earning her Licensed Practical Nursing Certificate the same year she graduated high school. She went on to complete her Master of Science in Nursing and built a strong foundation in hospital-based care, specializing in cardiac care, emergency medicine, and healthcare system accreditation for cardiac programs both inside and outside the hospital setting.
Six years ago, Heather transitioned into the pre-hospital environment, where she quickly advanced from Quality and Compliance Manager to her current role as Administrative Director at Gold Cross Ambulance Service. In this role, she has led significant organizational growth and innovation. Her accomplishments include the development of a specialized critical care team, successfully managing 56% organizational growth in the years following COVID-19, and pioneering in-house EMT and Paramedic cadet programs to strengthen the future EMS workforce.
Heather’s leadership is grounded in a passion for advancing emergency medical services, supporting workforce development, and ensuring high-quality, patient-centered care across the continuum.
https://www.linkedin.com/in/heather-stenbroten-rn-msn-687a9b17b/
Additional Certificates: CACO, CADS, CAC, ITLS, ACLS, PALS, RN
Additional: EMSNext 2025 with the American Ambulance Association, Development and Management of EMS Field Training Program Certificate
Director of Strategic Implementation
Rob Lawrence has been a leader in civilian and military EMS for over a quarter of a century. He is currently the Director of Strategic Implementation for PRO EMS and its educational arm, Prodigy EMS, in Cambridge, Massachusetts, and part-time executive director of the California Ambulance Association.
He previously served as the chief operating officer of the Richmond Ambulance Authority (Virginia), which won both state and national EMS Agency of the Year awards during his 10-year tenure. Additionally, he served as COO for Paramedics Plus in Alameda County, California.
Prior to emigrating to the U.S. in 2008, Rob served as the COO for the East of England Ambulance Service in Suffolk County, England, and as the executive director of operations and service development for the East Anglian Ambulance NHS Trust. Rob is a former Army officer and graduate of the UK’s Royal Military Academy Sandhurst and served worldwide in a 20-year military career encompassing many prehospital and evacuation leadership roles.
Rob is the President of the Academy of International Mobile Healthcare Integration (AIMHI) and former Board Member of the American Ambulance Association. He writes and podcasts for EMS1 and is a member of the EMS1 Editorial Advisory Board. Connect with him on Twitter.
District Chief
Mary Meeks is a career paramedic and EMS leader with more than 11 years at Chatham Emergency Services. She’s worked the streets and led from the front. Her passion is building strong teams, fixing broken systems, and making EMS better for the people doing the work.
A Jack Stout Fellowship recipient, Mary believes in leadership that’s honest, direct, and human. She focuses on what matters — clear decisions, steady hands, and leaving things better than she found them.
Director Chief of Emergency Medical Services
John Michael Poss serves as the Director Chief of Emergency Medical Services (EMS) for Sumner County, TN, where he oversees all aspects of emergency medical response, training, and community emergency medical services initiatives. With over 25 years of experience in emergency services, Chief Poss has advanced through the ranks from dispatcher, EMT, Paramedic, and Battalion Chief to lead a dedicated team committed to excellence in patient care and public safety.
Under his leadership, the department has implemented innovations in advanced life support, disaster preparedness, and EMS personnel well-being, improving patient care and outcomes across the region. Chief Poss is known for his focus on professional development, interagency collaboration, and community engagement.
He serves his community with integrity and compassion as he continues to advocate for the highest standards in prehospital care and emergency medical response.
